We understand how valuable your personal data is. At okbag, every piece of your information is protected with the highest level of security. This Privacy Policy clearly explains how your data is used and what rights you hold.
Okbag (https://okbag.bet) is an online Sports Betting platform serving users in Bangladesh. This Privacy Policy outlines our commitment to how your personal data is collected, used, stored, and protected.
By visiting our website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy. We recommend reading it in full so you have a clear understanding of how we handle your information.
This Privacy Policy is a supplement to our Terms & Conditions— and must be read alongside it. In the event of any conflict between the two documents, the Privacy Policy shall prevail.
Okbag only collects the information that is truly necessary — we are firmly against collecting data beyond what is needed. See the details below:
Information you provide directly to us, such as:
What gets automatically recorded while you use the platform:
| Data Type | Example | Purpose |
|---|---|---|
| Device Information | Device model, OS, browser | Service Improvement |
| IP Address | The IP address of your internet connection | Geo-Location & Security |
| Log Data | Login time, pages visited | Security Monitoring |
| Cookie Data | Session tokens, preference settings | User Experience|
| Betting Activity | Bet history, amounts, and events | Account Management |
Okbag uses the data it collects solely for the purposes described below. Your information will never be used for any additional or unrelated purpose.
We only send you promotional emails or SMS when you have given your consent — either at registration or at a later time. You can withdraw this consent at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.
Okbag never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties:
Only the information necessary to process transactions is shared with Mobile Pay, Nagad, Rocket, and bank payment gateways. Their own privacy policies apply.
Required documents may be shared with an approved KYC provider for identity verification. This process is fully encrypted and secure.
We are legally required to disclose information when ordered by a court, upon a valid request from law enforcement, or as directed by a regulatory authority.
The okbag.bet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the website to stop working.
When you first visit our site, a cookie banner will appear. From there, you can accept or reject all cookies except essential ones. To change your preferences at any time, use the "Cookie Settings" option at the bottom of the page.
Okbag does not retain your data for longer than necessary. Retention periods are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Compliance |
| Support chat logs | 2 years | Service Quality Control |
| Cookie Data | 30 days – 1 year (depending on type) | User Experience |
Once the retention period expires, your data is securely deleted or permanently anonymized.
Okbag believes users should have full control over their data. You are entitled to the following rights:
To exercise any of the rights above, email us at: support@okbag.bet — We will respond within 30 days. Requests will be processed after identity verification.
Please note that due to legal obligations or legitimate interests, some data may not be possible to delete. In such cases, we will explain the reason.
To protect your data, okbag has implemented industry-leading technical and administrative safeguards. This security framework is the most critical part of our Privacy Policy.
In the event of a data breach, we will notify affected users by email within 72 hours and take immediate action. If you notice any suspicious activity on your account, contact us right away at support@okbag.bet.
Okbag is strictly for users aged 18 and above. In line with our Privacy Policy, we do not knowingly collect information from minors.
We go beyond date-of-birth checks — age is also confirmed through ID verification as part of our KYC process. Responsible gaming is an integral part of our Privacy Policy.
Okbag may update this Privacy Policy from time to time. When changes are made, we will:
We recommend checking this page regularly. Continued use of the platform after any changes have been made constitutes acceptance of the updated policy.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our privacy team:
Our Privacy Policy is not just words on paper — we uphold it in every transaction and every login.
All your data is protected with 256-bit SSL encryption — from transmission to storage, everything stays encrypted.
Identity verification is fully secure and confidential. Your documents can only be accessed by authorized personnel.
A third-party expert team regularly audits our systems to ensure everything remains secure.
Okbag never sells your personal information. Our Privacy Policy is a core part of how we do business.
You have the full right to view, correct, or request deletion of your data — at any time, from any device.
Data is automatically deleted once the required retention period ends. We never hold on to information that is no longer needed.